Singapore privacy notice
Last updated: 3 October 2026
This notice supplements the Crestlane Cards Privacy policy, including the information there about Shopify, cookies, advertising, service providers and overseas processing. It explains how to contact us about Singapore personal-data matters.
Data used for your order and enquiries
When you order or contact us, we use the contact, delivery, order, payment-status and correspondence information needed to process the order, arrange delivery, handle enquiries and returns, keep transaction records and prevent fraud. Shopify hosts the store and processes store activity. Payment providers and delivery providers receive information needed for their respective services. Do not send card security codes or account passwords to our support email.
Newsletter and privacy choices
Joining our newsletter is optional. You can unsubscribe using a marketing email's unsubscribe link or contact CrestlaneCards@gmail.com. Opting out of marketing does not stop necessary order, delivery or service messages. We seek consent where required for optional marketing and tracking; placing an order does not require consent to unrelated marketing.
Where a cookie banner or privacy-choice control is displayed, use it to manage the choices offered. Browser settings can also limit cookies, although blocking essential cookies may affect the cart or checkout. See the main Privacy policy for Shopify's processing and privacy-request links.
Singapore personal-data safeguards and requests
We collect, use and share data for notified, reasonable purposes with consent or another basis permitted by law. You may request access and correction, ask about use or disclosure during the preceding year, or withdraw consent with reasonable notice, subject to legal exceptions. We will explain any effect of withdrawal on services you requested.
We take reasonable security measures, keep data only while needed for business or legal purposes, and apply safeguards required for overseas transfers, including comparable protection under Singapore's PDPA. We assess data incidents and notify the authorities and affected people where required by law.
Privacy contact and complaints
For a request or complaint, email CrestlaneCards@gmail.com, attention “Data Protection Officer”, or call +65 8042 3912. We may verify your identity. We aim to acknowledge enquiries within 1–2 working days and handle requests within applicable legal timelines; we will explain any permitted refusal or delay. You may also raise concerns with Singapore's Personal Data Protection Commission.
This notice supplements the main Privacy policy for our handling of data in Singapore. Nothing in either notice reduces rights or obligations that apply under mandatory law. We will update this notice when relevant practices change.