Store policies

Last updated: 3 October 2026

Read our policies before placing an order. For questions, contact CrestlaneCards@gmail.com or +65 8042 3912.

• Returns and refunds — change-of-mind exclusions, incorrect or damaged items, return arrangements and refund timing.
• Shipping — Singapore delivery, charges, dispatch, tracking and delivery problems.
• Privacy policy — personal information and Shopify's processing.
• Singapore privacy notice — optional marketing, personal-data requests and our privacy contact.
• Terms of service — purchases, prices, payment, quantities and consumer rights.
• Contact information — support details and response times.
• Legal notice — store information and intellectual property.
• Preorder policy — payment, release dates, allocation, cancellations and mixed orders.
• Card condition and sealed-product guide — condition descriptions, images and sealed contents.

Working days mean Monday to Friday, excluding Singapore public holidays, using Singapore local time. Nothing in our policies removes consumer rights that cannot lawfully be excluded.